How we safeguard your personal data

Clear data practices

We aim to describe our data practices in a clear way. To get in touch, email [email protected]

How we use information

Your information helps us deliver the services, refine the platform experience and meet our legal and regulatory responsibilities.

Data rights

At any time, you can contact us to ask for access to, correction of or removal of your personal information.

Keeping information secure

We apply appropriate technical and organisational safeguards to your information, although no method of storing or transmitting data is completely secure.

1. Information we collect

We gather technical information about your interaction with our services, including your IP address, device and browser details, together with any information you choose to submit.

2. Grounds for processing

We process information where you have given permission, where it is required for our legitimate interests, or where applicable law requires us to act.

3. When information is shared

When needed, we may disclose information to trusted partners, suppliers providing services to us and authorised public authorities.

4. Cookies and related technologies

Cookies support essential features and help us understand service usage. You can turn them off through your browser or device settings.

5. How long we retain data

We keep personal information only for the period required for its original purpose or to meet applicable legal and regulatory responsibilities.

6. International data transfers

Where data is sent outside the UK or another relevant jurisdiction, we apply suitable legal protections and security controls.

7. External websites

We do not control or accept responsibility for the privacy arrangements or practices of websites operated by third parties.

8. Changes to this policy

We may revise this policy from time to time to account for changes to our services, business activities or legal requirements.

Your data protection rights

You may ask to access, amend, erase, limit the use of or receive a copy of your personal data. Depending on the circumstances, you can also withdraw consent and raise a concern with the relevant supervisory authority.